Already a Lovelace Health Plan member? Select your plan to learn more.
* *NEW* Commercial Benefit Coverage Changes for Women's Preventive Services, effective 8/1/12
Need help using the Member Portal? Click here for instructions.
We want you to know all you can about the health care benefits and services available to you as a Lovelace Health Plan member. We’re continuously working on ways to get you the information you need, whether it’s in person, by phone or with our easy-to-use online features.
We’re reinventing the way we deliver health care to improve our customer service, our performance and our outcomes. From plan information that makes managing your health plan as simple as possible, to health tips and programs for you and your family, we think you’re going to love Lovelace.
Click here to view our plan Summary of Benefits. If you are unsure of which plan you have, call our Customer Care Center at 505.727.LOVE or 800.808.7363
Travel emergencies can happen anywhere, anytime. Thankfully, you are protected by Assist America.
When you are protected by Assist America's global emergency services, you can travel anywhere, anytime, knowing that powerful medical and other emrgency resources are just a single phone call away. The one phone call to our medically-certified, multilingual Operations Center puts our resources in motion on behalf of any covered member in need.
Assist America's services are provided at no cost for Lovelace Health Plan members. You are automatically enrolled in the program as soon as you join Lovelace Health Plan. Click here to learn more.
Lovelace Health Plan members are encouraged to keep track of personal health information. Keep all your health information in one secure, easy to access area. Follow this link to an external site that can assist in creating your personal health record.
Health Savings Accounts (HSA) are for members enrolled in High Deductible Health Plans. Money deposited into these accounts can be used to pay for qualified medical expenses without incurring federal tax liability or penalty. Click here for more information on health savings accounts or calculators.
Flexible Savings Accounts (FSA) allow members to set aside money on a pre-tax basis to be used for certain medical expenses such as co-pays for doctor visits or medications. A FSA can help members save taxes on these kinds of purchases. Members can decide how much money to set aside in a flexible savings account based on previous and anticipated expenses. Click here to access a flexible savings account calculator.
Lovelace Health Plan has two formulary drug lists for employee health plans. Formulary brands are considered preferred brands under the prescription drug benefit. Brands not listed in the formulary are considered non-preferred brands and are not covered by your health plan. Both formularies apply only to members who have a Lovelace Health Plan pharmacy benefit. Click here for more information.
Click here to take our member survey
LHP 822-0709
LINC 281-0709
