1. Worksite Wellness Initiatives
Lovelace Health Plan offers a variety of wellness programs, including behavioral health services, which help our members keep life in perspective. Through programs on stress management, communication skills, caring for aging loved ones, managing depression and more, we provide practical advice on the problems of daily living.
2. Product Portfolio
Lovelace creates health care solutions that meet the needs of patients and their families. Plans are available to employer groups in New Mexico with a minimum of two eligible employees.
3. Medical Care Management
From checkup reminders to help with multiple or complex health care needs, we provide case management services to members at no cost. Case coordinators and nurse case managers help members navigate the health care system for every need.
4. Network
We’re committed to providing our members with easy access and convenience, exceptional care and resources that help them take charge of their care. Whether your practice is in Albuquerque or Zuni, we have your patients covered.
5. Customer Care Center
Lovelace Health Plan provides its members first-class support and assistance. Friendly, knowledgeable customer care is just a call or a short drive away!
6. Analytics & Reporting
In our ongoing effort to improve health care, Lovelace offers plan members continuous checks-and-balance reports that monitor and explain the care they receive.