Every member of the Lovelace Community
Health Plan must choose a Primary Care Physician or PCP. Your
PCP will handle all of your general care and refer you to a specialist
if necessary. After you have selected a PCP, or for personal
assistance in finding a PCP, call Customer Care Center at (505) 232-1860 or (800) 808-7363.
Choosing A Physician
Your primary care physician will play a big role in helping you maintain
a healthy lifestyle, as well as managing your care when you are ill.
Because of the importance of that relationship, finding a physician
is best done before you actually need one.
Our LCHP Customer Care representatives
can help you choose a physician in your area. If you have located
a physician through our Physicians Directory, or would like to
change your PCP, call Customer Care Center at (505) 232-1860 or (800) 808-7363.
Some questions to consider
before choosing a PCP:
• Do you want a male or female physician?
• Does the physician have any board certifications?
• What are the office hours?Be prepared for your physician visit:
• Be able to produce your medical history, including any allergies or current
medications.
• Be truthful with your physician. He or she needs to have as much information
as possible to successfully treat you.
• Listen to your physician and take notes on what he or she says or recommends.
