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Customer Care Center

(505) 232-1860 or (800) 808-7363

Contact Phone
Baby Love (800) 395-2229
Behavioral Health-Value Options New Mexico (888) 251-7511
Case Management (505) 816-6608 or (877) 894-4783
Claims Help Line (505) 262-7363 or (800) 808-7363
Disease Management (LIFELONG STEPS) (505) 232-1844 or (877) 480-9368
How To Apply for Medicaid (505) 232-1865 or (800) 473-2757
Interpretation Services (Customer Care Center) (505) 232-1860 or (800) 808-7363
IVR - Interactive Voice Response for Eligibility and Copay Verification (877) 480-9371
Medical Services (Prior Authorization) (505) 816-6601 or (888) 232-2750
Network Operations and Provider Relations (505) 262-7363 or (800) 808-7363
NurseAdvice New Mexico 877-725-2552 statewide
TDD/TTY services for hearing impaired:(800) 659-8331
Pharmacy Exception Center
    Pharmacy Providers   
    Medical Providers

(505) 262-7917 or (800) 877-7526 ext.7917
(505) 262-7814
Superior Medical Transportation (505) 341-0042 or (877) 735-0111
VSP (800) 877-7195

 

 
 

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