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benefits

The Lovelace Community Health Plan, a SALUD! program, understands that picking a health plan is a very hard and important decision.  Lovelace has been providing top quality healthcare to New Mexicans for over 80 years.  We are proud to continue serving the residents of New Mexico through the SALUD! program.  Standard benefits for Medicaid and extra benefits offered only by the Lovelace Community Health Plan are below.

STANDARD LCHP BENEFITS:

  • Primary and specialty care
  • Preventive health services
  • Prenatal care
  • Women’s health services
  • Family planning services
  • Well Child Check-ups  (EPSDT)
  • Dental care
  • Vision care
  • Diabetes treatment
  • Case Management
  • Disease Management
  • Medical supply referrals
  • Hospital inpatient
  • Outpatient Services
  • Durable Medical Equipment
  • Emergency medical care
  • Ambulance services
  • Transportation
  • Pharmacy
  • Interpreter services

ENHANCED BENEFITS:

We understand that every family is different, each with unique healthcare needs.  That’s why we offer a number of enhancements to the services and benefits we offer our members. 

New members receive a welcome call from a Lovelace Community Health Plan (LCHP) representative.  This is an opportunity to ask us questions and for us to help identify any additional needs you may have so we can help you make the most of your benefit package.  Members with special health care needs are contacted by our qualified team of case managers and/or nurses in our disease management department. 

Lovelace case managers are dedicated to the health and overall well-being of our members. 

Lovelace Community Health Plan has a disease management program designed to meet the needs of New Mexicans.  This is a telephonic program available to members throughout the state of New Mexico. 

In addition to the standard benefit package, Lovelace Community Health Plan provides additional benefits to include:

  • Baby Love Program
  • Free Car Seat
  • Healthy Trails program
  • S.T.O.P (Stop Tobacco for Optimal Prevention)
  • Full Medicaid benefits, including vision and dental, during pregnancy

BEHAVIORAL HEALTH

When we don’t feel well, we go to the doctor.  But sometimes the problem isn’t only physical.  Things like anger, depression, and stress can cause headaches, stomachaches, and other symptoms. 

New Mexico’s Salud! program includes behavioral health benefits.  These benefits are provided by Value Options.  The staff at Lovelace Community Health Plan is happy to assist you in contacting Value Options for your behavioral health needs.  You may also contact Value Options directly by dialing 1-888-251-7511.  


All of these extra benefits combined with the high quality of care that Lovelace is known for makes the Lovelace Community Health Plan a great choice for you and your family! If you have questions about the SALUD!, or any of our extra benefits, call (505) 232-1865 or (800) 473-2757.

*Some members will have a small co-pay for services.

 
 

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